If you have any questions about filing a claim for unemployment benefits, or to inquire about an existing claim application, you can contact our Customer Call Center at 88. The fastest and most efficient way to apply for unemployment benefits is to visit our website at des.nc.gov. to 5 p.m.) Customer Contact Form File New Claims Only to 5:00 p.m.įraud Hotline: 98 (Monday – Friday, 8 a.m. Hours of Operation: Monday through Friday, 8:00 a.m.
Individuals and claimants should contact the Customer Call Center with questions regarding benefits and assistance with unemployment insurance claims, sign in or password resets.Ĭustomer Call Center: 88 ( Do not call if you are an employer.
